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Technology in use - characterizing customer self-service devices (SSDS)

Research output: Contribution to journalArticleScientificpeer-review

LanguageEnglish
Peer-reviewed scientific journalJournal of Services Marketing
Volume33
Issue number1
Pages44-56
Number of pages13
ISSN0887-6045
DOIs
Publication statusPublished - 11.02.2019
MoE publication typeA1 Journal article - refereed

    Research areas

  • 512 Business and Management - Service delivery, Self-service technology, Smart services, Service features, Wearables, Prosumer, Self-service device, Customer use features
  • Customers and Relations

Documents

DOI

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