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Preferential treatment in the service encounter

Research output: Contribution to journalArticleScientificpeer-review

LanguageEnglish
Peer-reviewed scientific journalJournal of Service Management
Volume25
Issue number4
Pages512-530
Number of pages19
ISSN1757-5818
DOIs
Publication statusPublished - 08.2014
MoE publication typeA1 Journal article - refereed

    Research areas

  • 512 Business and Management
  • KOTA2014
  • Customers and Relations
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