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Exploring and Managing Negative Incidents in Business Relationships

Research output: Contribution to journalArticleScientificpeer-review

LanguageEnglish
Peer-reviewed scientific journalJournal of Customer Behavior
Volume4
Issue number2
Pages227-250
Number of pages24
ISSN1475-3928
Publication statusPublished - 2005
MoE publication typeA1 Journal article - refereed

    Research areas

  • 512 Business and Management
  • Customers and Relations
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