Haris - Research Portal

Swedish

Tore Strandvik

Person

  1. Voima, P, Heinonen, K, Strandvik, T, Mickelsson, K-J & Arantola-Hattab, LJ 2011, A Customer Ecosystem Perspective on Service. in B van der Rhee & L Victorino (eds), QUIS 12: Advances in Service Quality, Innovation and Excellence. CHR - Center for Hospitality Research, pp. 1015-1024, 2011 International Research Symposium on Service Excellence in Management (QUIS), Ithaca, United States, 02.06.2011.
  2. Holmlund, M, Ryan, A, Tähtinen, J, Edvardsson, B, Grønhaug, K, Halinen, A, Harrison, D, Havila, V, Renström, H, Salmi, A & Strandvik, T 2013, A NORDIC PERSPECTIVE ON RELATIONSHIP DYNAMICS. in WJ Johnston, TS Cavusgil & N Donthu (eds), 29th IMP Conference: BUILDING AND MANAGING RELATIONSHIPS IN A GLOBAL NETWORK: CHALLENGES AND NECESSARY CAPABILITIES: Special session: The Complexities of Relationship Dynamics. vol. 29, Atlanta, GA, 2013 Industrial marketing and purchasing group (IMP) Conference, Atlanta, GA, United States, 30.08.2013.
  3. Strandvik, T, Mickelsson, K-J & Lipkin, M 2017, A consumer perspective on news as a transformative service. in Proceedings of the QUIS15 International Research Symposium on Service Excellence in Management, June 12-15 2017, Porto, Portugal. pp. 21, 2017 International Research Symposium on Service Excellence in Management (QUIS), Porto, Portugal, 12.06.2017.
  4. Strandvik, T & Heinonen, K 2015, A customer dominant (CDL) perspective on customer relationships and relationship marketing. in J Gummerus (ed.), Relationship Marketing: Back to the Roots and into the Future: Proceedings from the ICRM 2015. Hanken School of Economics, 23rd International Colloquium on Relationship Marketing ICRM 2015, Helsinki, Finland, 15.09.2015.
  5. Heinonen, K, Strandvik, T, Mickelsson, K-J, Edvardsson, B, Sundström, E & Andersson, P 2009, A customer dominant logic of service. in B Stauss, SW Brown, B Edvardsson & R Johnston (eds), QUIS 11: Moving Forward with Service Quality. Wolfsburg, pp. 206-215.
  6. Heinonen, K, Strandvik, T, Mickelsson, K-J, Edvardsson, B, Sundstrom, E & Andersson, P 2010, 'A customer-dominant logic of service' Journal of Service Management, vol. 21, no. 4, pp. 531-548. https://doi.org/10.1108/09564231011066088
  7. Rindell, A & Strandvik, T 2018, Between outside and inside – Liminality of corporate heritage. in Proceedings of the 7th International Corporate Heritage Symposium. The 7th International Corporate Heritage Symposium, Paris, France, 13.06.2018.
  8. Holmlund, M & Strandvik, T 2012, Business Logics in Industrial Companies – The Rise and Evolution of a Business Logic. in NoRD Nordic Workshop on Relationship Dynamics . vol. 7, Umeå, Sweden, 7th Nordic Workshop on Relationship Dynamics (NoRD), Umeå, Sweden, 10.10.2012.
  9. Edvardsson, B, Holmlund, M & Strandvik, T 2007, Challenges in the Transition from Industrial Services to Service. in Academy of Marketing Services SIG, 21st Service Workshop. Academy of Marketing Services SIG, 21st Service Workshop, London, United Kingdom, 15.11.2007.
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