Haris - Research Portal

Swedish

Magnus Söderlund

Person

Latest research outputs

  1. Watching Others Receive Unearned Superior Treatment: Examining the Effects on Tourists Who Receive Less Than Their Peers

    Research output: Contribution to journalArticleScientificpeer-review

  2. The proactive employee on the floor of the store and the impact on customer satisfaction

    Research output: Contribution to journalArticleScientificpeer-review

  3. Joking with customers in the service encounter has a negative impact on customer satisfaction: Replication and extension

    Research output: Contribution to journalArticleScientificpeer-review

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